COVID-19 UPDATES

First and foremost, We want to extend our sincere gratitude for your patience during these challenging times. J Scott Salon has been working hard in preparation for our re-opening and want you to rest assured that the health, safety & well-being of our guests (and our staff!) are most important to us.

 

As excited as we are to see you all, we ask for your patience during this transition as we’ll be experiencing a high volume of calls and are committing to doing our absolute best to accommodate everyone. Please refer to the following list of our guidelines moving forward so you know what to expect upon returning to the salon:

  1. Until further notice, we are following the Illinois state mandate which requires everyone to wear a protective face mask in a public setting where proper ‘social distancing’ guidelines cannot be met.

  2. For your safety upon arrival, we are asking each guest to remain inside their vehicle until their stylist is ready for them. We are taking 1 guest at a time as well as additional time between each guest to ensure all tools, equipment and stations are sanitized and/or disinfected between each appointment.

  3. Anyone NOT receiving a service (children included) will not be permitted inside the salon - no exceptions.

  4. We will provide an entry station for hand sanitation upon arrival.

  5. Any & all complimentary services are temporarily suspended; No beverages, No snacks.

  6. If you are receiving a color retouch, please understand there may be an additional upcharge for your color because of the need to use more color than usual.

  7. Cancellation/No-Show policy- As always, we understand certain circumstances conflict with everyday life. However, if you are unable to make your appointment as scheduled, we ask that you notify us NO LESS than 48 hours prior so we can adjust accordingly as we are trying our best to accommodate every client as soon as possible. Guests that do not show up for their appointment will be charged 25% of their total service cost. No exceptions.

  8. Payment- While we always have change, we ask you to bring the proper total amount if it makes you more comfortable. Otherwise, we recommend a written check. Anyone paying with credit card will be given instruction at the time of payment for a contactless process. 

  9. These protocols will continue to be revised and/or refined as needed. Rest assured, we hope to get back to a new normal as quickly as possible and when permitted.

Below is a downloadable PDF  of our Covid-19 waiver. Please read, sign & bring it with you to your next appointment.

APPOINTMENTS

Phone: 1.847.634.8000

Email: info@jscottsalon.net

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ADDRESS

229 Robert Parker Coffin Rd.

Long Grove, IL

60047

HOURS

Tues – Thur  9:30AM - 8PM

Friday  9:30AM - 5PM

Saturday  8AM - 4PM

Sunday/Monday  CLOSED

Serving Long Grove, Buffalo Grove, Arlington Heights, Deer Park, Lake Zurich, Hawthrone Woods, Vernon Hills, Barrington, Palatine, Mundelein & the surrounding areas.